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Vacancy title:
ServiceNow Developer | 12- Months Contract
[Type: FULL_TIME, Industry: Human Services, Category: Computer & IT, Business Operations]
Jobs at:
Hays
Deadline of this Job:
Thursday, June 11 2026
Duty Station:
Sydney | New South Wales (NSW)
Summary
Date Posted: Wednesday, May 27 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About the job
About the Role
We are hiring an experienced ServiceNow Developer to be part of a large-scale Enterprise Engagement transformation program. This initiative focuses on building a centralised ServiceNow portal to streamline employee service requests across HR, IT, and corporate services.
You will play a key role in digitising manual processes, automating workflows, and delivering enterprise-wide ServiceNow solutions that enhance operational efficiency and user experience across multiple platforms (mobile, tablet, desktop).
Key Responsibilities
- Develop and configure ServiceNow applications using JavaScript, HTML, AngularJS, and ServiceNow scripting
- Design and build Service Catalogs and Catalog Items with approval workflows and automation
- Develop solutions across Employee Centre, ITSM, HRSD, SPM, Custom Apps, and Enterprise Asset Management
- Integrate ServiceNow with enterprise systems such as SAP, Identity Management, and Document Management systems using REST/SOAP APIs
- Contribute to dashboards, reporting, and performance analytics
- Participate in Agile (Scrum) ceremonies and collaborate with cross-functional teams
- Support platform administration, upgrades, patching, and enhancements
Required Skills & Experience
- 5+ years of ServiceNow development and administration experience
- Strong expertise in ServiceNow platform modules (ITSM, HRSD, Employee Centre, etc.)
- Hands-on experience with ServiceNow integrations in complex enterprise environments
- Strong experience in Portal Development (HTML5, CSS, AngularJS)
- Experience with ServiceNow scripting and configuration
- Understanding of ServiceNow architecture and best practices
- Experience working in Agile/Scrum environments
Preferred Qualifications
- ServiceNow Certified System Administrator and/or Certified Implementation Specialist
- Experience working on large transformation or enterprise platform projects
Key Soft Skills
- Excellent communication and stakeholder engagement skills
- Strong collaboration and team orientation
- Ability to influence, negotiate, and drive consensus
- Resilience in high-pressure environments
- Strong planning, prioritisation, and problem-solving abilities
About the Program
This program aims to deliver a single, unified ServiceNow portal that replaces multiple legacy systems, spreadsheets, and manual processes. It will provide:
- A centralised service request platform
- Automated workflows across enterprise functions
- Real-time dashboards and performance insights
- Improved service delivery efficiency across the organisation
Eligibility & Compliance
- Must have valid Australian working rights (Citizen / PR / eligible NZ citizen)
- Willingness to undergo National Police Check and Security Clearance
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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